Restaurang Apotek - Case Study

A bold dining experience deserves a bold digital home

Redesigning a restaurant website with focus on accessibility, mobile experience, and user-centered design.

Timeline3 week
RoleUX/UI Designer
TypeConcept Project
Restaurang Apotek hero image
THE CHALLENGE

Restaurang Apotek is known for its bold interior and modern take on traditional dining, but their website didn't match. It lacked accessibility, was difficult to navigate on, and menus were buried in unreadable PDFs. The challenge was to create an experience as inviting as the restaurant itself.

DISCOVERY

Understanding what was broken

By conducting usability reviews and user interviews, I uncovered that the biggest pain points weren't just visual, they were functional. Users struggled with basic tasks like finding the phone number or booking a table.

  • -Navigation Friction: Critical actions like booking and phone numbers were hidden or confusing.
  • -PDF Barriers: Menus were inaccessible for screen readers and hard to read on mobile devices.
  • -Brand Mismatch: The website felt disconnected from the restaurant's actual high-end brand identity.
  • -Staff Autonomy: The old system required technical help for simple menu or content updates.
Old startsida
Old menu mobil
THE STRATEGY

Immediate access to action

Users typically arrive with one clear goal: to act quickly. The interface prioritizes booking as the primary action, while keeping calling immediately available as a low-friction fallback for users who prefer direct contact. This approach reduces hesitation at the moment of decision and removes the need for unnecessary navigation before taking action.

Mockup startsida

Key design decisions

  • -One dominant primary CTA, supported by immediate calling as a fallback
  • -Clear visual hierarchy that guides users toward action without distraction
  • -Reduced cognitive load by removing secondary paths from the first view
  • -Touch-friendly targets optimized for real-world, on-the-go usage

The focus was not visual novelty, but speed and confidence at the moment of decision.

ACCESSIBILITY

Menus that work for everyone

The original menus were delivered as PDFs, making them difficult to scan, inaccessible for screen readers, and inefficient on mobile. I redesigned the menus as web-native content with clear hierarchy, structured categories, and readable pricing, enabling faster scanning, better accessibility, and confident decision-making.

  • -Web-native menus instead of PDFs for accessibility and performance
  • -Structured content readable by screen readers and assistive technology
  • -Clear typographic hierarchy for categories, items, descriptions, and prices
  • -Mobile-first layout optimized for quick scanning in real-world contexts
Mockup mat
Mockup cocktail
EXPERIENCE

Seeing the place before you arrive

The gallery helps users quickly understand the restaurant's atmosphere, food, and drinks before committing to a booking. Instead of acting as decoration, the images are curated to support decision-making by showing real dishes, drinks, and the overall setting, helping users confirm that the experience matches their expectations.

Mockup galleri

Building trust through visuals

  • -Curated imagery focused on food, drinks, and atmosphere, not generic marketing photos
  • -Clear captions to provide context and improve accessibility
  • -Mobile-first layout optimized for quick scanning and visual confirmation
  • -Performance-aware image loading to keep the experience fast on mobile networks
NAVIGATION

A mobile menu built for real decisions

On mobile, users often arrive with a clear intention, to book a table, check the menu, or get in touch. The navigation was redesigned to surface the most important actions first, while keeping the structure simple and easy to scan. This reduces friction and helps users act quickly without feeling overwhelmed.

Navmenu mockup

Strategic navigation choices

  • -Booking surfaced as the primary action within the navigation
  • -Clear visual separation between actions and links
  • -Large, touch-friendly targets optimized for one-handed use
  • -Phone number kept immediately accessible for users who prefer direct contact
INSIGHT

What I learned

Testing helped validate the core structure while revealing where hierarchy and brand perception mattered more than raw visibility.

Act-first behavior

Users arrived with a clear intention rather than a desire to explore. When too many actions competed for attention, it slowed decision-making and created unnecessary friction.

Hierarchy over visibility

Booking remained the primary action, supported by calling as a secondary path. By grouping actions within the navigation instead of forcing constant visibility, the experience felt more intentional and aligned with the restaurant's tone.

Calm builds confidence

Reducing visual pressure helped users act without feeling rushed. The final structure supported quick decisions while reinforcing a confident, high-end brand perception.

REFLECTION

Design takeaways

Reflections on how this project shaped how I approach accessibility, hierarchy, and mobile-first decisions in future work.

Accessibility shapes clarity

Designing with accessibility in mind from the start improved the experience for all users. Clear structure, readable menus, and semantic choices made the interface easier to understand, not just easier to access.

Testing challenges assumptions

Several decisions that felt obvious to me proved unclear to users. Early testing helped surface blind spots and reinforced the value of validating even small design choices.

Mobile is the primary context

Most interactions happened on mobile, where attention is limited and intent is high. Prioritizing mobile-first design helped sharpen hierarchy and focus on what truly mattered in the moment.

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